Shipping policy
Last updated: August 18, 2026
GT-Speed ships automotive parts throughout the United States and to many international destinations. This policy explains our handling times, delivery estimates, shipping charges, tracking, and procedures for lost or damaged shipments.
1. Order Processing
In-stock orders are normally processed and shipped within 1 business day after payment and order verification.
Business days are Monday through Friday, excluding holidays. Orders placed on weekends or holidays are generally processed on the next business day.
2. Continental U.S. Shipping
GT-Speed offers free standard shipping to eligible physical addresses within the contiguous 48 United States.
We use carriers including UPS, FedEx, GLS, and USPS depending on the destination, package size, product type, and carrier availability.
After our normal 1-business-day handling time, estimated transit time is generally 1 to 8 business days.
Most orders therefore arrive within approximately 2 to 9 business days after the order is placed.
Delivery estimates are not guaranteed and may be affected by weather, carrier delays, peak shipping periods, incorrect addresses, or other circumstances outside our control.
3. Alaska, Hawaii, Puerto Rico, APO/FPO, and PO Boxes
Free shipping applies only to the contiguous 48 United States.
Orders shipping to Alaska, Hawaii, Puerto Rico, APO/FPO addresses, U.S. territories, or certain PO Boxes may require additional shipping charges or may not be available for oversized automotive products.
If a shipping option is not available during checkout, please contact us before ordering.
4. International Shipping
GT-Speed ships eligible products internationally to many countries. International orders are primarily shipped through Aramex and may use other carriers when appropriate.
International shipping charges and available services are displayed during checkout based on the destination and product.
International shipments may experience customs-processing delays outside GT-Speed's control.
5. Duties, Taxes, and Import Fees
International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other destination-country charges.
If checkout specifically states that duties or taxes are included, GT-Speed will handle the charges identified as included with that shipping service.
Otherwise, the recipient is responsible for applicable customs duties, taxes, and import-related fees.
6. Tracking
Tracking information will be provided after your order ships when available. Please allow time for the carrier's system to update after the shipping label is created.
Customers are responsible for monitoring tracking and making reasonable arrangements to receive their shipment.
7. Lost or Missing Packages
If tracking shows that a package has been lost while in transit, please contact GT-Speed. We will investigate with the carrier and, when appropriate, file a shipping or insurance claim.
If the carrier confirms that an insured shipment was lost, we will work with you toward an appropriate resolution, which may include a replacement or refund depending on the circumstances and product availability.
If tracking shows Delivered but you cannot locate the package, please first check around the delivery location, with household members or neighbors, and review any carrier delivery photo or proof of delivery.
Please then contact GT-Speed so we can review the tracking information and assist with a carrier investigation when appropriate. A refund or replacement is not automatically issued solely because a customer reports that a package marked delivered cannot be located.
8. Damaged Shipments
Please inspect your order promptly after delivery. If the package or product arrives damaged, contact us preferably within 48 hours of delivery.
Please do not install, modify, paint, drill, cut, or discard the product or packaging before contacting us.
We may request the following documentation:
- Photos of the outside shipping box from multiple angles
- Photos of any visible box damage
- A clear photo of the shipping label
- Photos of the internal packaging materials
- Photos of the complete product from multiple angles
- Close-up photos of each damaged area
Please keep the product, shipping box, and all packing materials until we confirm they are no longer needed for a carrier claim.
9. Shipping Address
Customers are responsible for providing a complete and accurate shipping address. If you notice an error, contact us as soon as possible.
We cannot guarantee that an address can be changed after an order has entered fulfillment. Additional carrier charges caused by an incorrect or incomplete customer-provided address may be the customer's responsibility where permitted by law.